Customs & Import Duties Notice
CiranovaStore.com ships from the United States.

Orders delivered to Canada may be subject to import duties, taxes (GST/HST), brokerage fees, and customs clearance charges determined by Canadian customs authorities. These fees are not included in your purchase price and must be paid by the recipient upon delivery. Customs processing times may vary and are outside of our control.

Please note:
• All import-related costs are the responsibility of the buyer
• Refused shipments due to unpaid duties will not be refunded for shipping costs
• Claims related to customs handling fall under the carrier’s responsibilityBy placing your order, you agree to these terms.

Terms of service

ACCEPTANCE OF TERMS OF USE

By accessing, browsing, or using any website or portal operated by Ciranovastore.com LLC, including its affiliates and related services (collectively referred to as the "Web Sites"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with these Terms of Use or the Privacy Policy, you must not access or use the Web Sites or services provided by Ciranovastore.com LLC.

Your continued use of the Web Sites constitutes a legally binding agreement between you and Ciranovastore.com LLC.

CHANGES TO TERMS

Ciranovastore.com LLC reserves the right to update, modify, or replace these Terms of Use at any time without prior notice. Updates become effective immediately upon posting on the Web Sites.

Your continued use of the Web Sites after any changes indicates acceptance of the updated Terms of Use.

ELIGIBILITY AND ACCEPTABLE USE

You must be at least 18 years old to access or use our Web Sites or purchase our products.

You agree not to:

  • Upload or transmit malicious code, viruses, or harmful software.
  • Interfere with or disrupt servers or networks connected to the Web Sites.
  • Attempt unauthorized access to any system or data.
  • Use the Web Sites for unlawful or fraudulent purposes.
  • Misrepresent your identity or affiliation.

Ciranovastore.com LLC reserves the right to suspend or terminate access to the Web Sites at its sole discretion for violations of these Terms.

PRODUCT INFORMATION AND PROFESSIONAL USE DISCLAIMER

Ciranova products are professional-grade wood finishing products designed for use by trained professionals, contractors, and experienced DIY users.

All product descriptions, images, and technical guidance provided on the Web Sites are for informational purposes only and should not be considered a guarantee of performance or results.

Wood finishing results may vary significantly depending on factors including but not limited to:

  • Wood species and natural variation
  • Surface preparation and sanding methods
  • Moisture content and environmental conditions
  • Application techniques
  • Mixing procedures
  • Substrate compatibility
  • Previous coatings or contamination

Customers are strongly advised to perform a sample test on the actual wood substrate before applying any product to the full project.

COLOR AND RESULT VARIATION

Images, color references, and sample results displayed on the Web Sites are illustrative examples only. Actual results may vary due to differences in wood species, sanding methods, lighting conditions, screen displays, and application variables.

Ciranovastore.com LLC does not guarantee exact color reproduction or identical finishing results.

LINKS TO THIRD-PARTY WEBSITES

The Web Sites may contain links to third-party websites that are not owned or controlled by Ciranovastore.com LLC.

Ciranovastore.com LLC assumes no responsibility for the content, privacy policies, or practices of any third-party websites.

INTELLECTUAL PROPERTY

All content available on the Web Sites—including text, graphics, product descriptions, logos, designs, photographs, software, and digital content—is the property of Ciranovastore.com LLC, Debal Coatings NV, or their licensors and is protected by United States and international intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written permission.

TRADEMARKS

"Ciranova", related product names, and associated logos are trademarks of Debal Coatings NV.

All trademarks appearing on the Web Sites are the property of their respective owners and may not be used without written authorization.

DISCLAIMER OF WARRANTIES

All materials, products, and services provided through the Web Sites are offered on an "AS IS" and "AS AVAILABLE" basis.

Ciranovastore.com LLC makes no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy of information
  • Non-infringement

Ciranovastore.com LLC does not guarantee that the Web Sites will be uninterrupted, secure, or free of errors.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ciranovastore.com LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • The use or inability to use the Web Sites
  • The use or misuse of any products purchased through the Web Sites
  • Application errors or improper product usage
  • Loss of profits, business interruption, or data loss

INTERNATIONAL ORDERS

Customers placing orders for delivery outside the United States are solely responsible for compliance with local laws, import regulations, and customs requirements.

All duties, taxes, brokerage fees, customs clearance costs, and other import-related charges are the responsibility of the customer.

USER SUBMISSIONS

Any comments, reviews, feedback, images, or content submitted through the Web Sites may be used by Ciranovastore.com LLC for marketing, product development, or operational purposes without compensation to the submitting party.

INDEMNIFICATION

You agree to indemnify and hold harmless Ciranovastore.com LLC, its officers, employees, affiliates, and partners from any claims, damages, or expenses arising from:

  • Your use of the Web Sites
  • Your violation of these Terms
  • Your misuse or improper application of purchased products

GOVERNING LAW

These Terms of Use shall be governed by the laws of the United States and the State of Illinois.

Any dispute arising from these Terms or the use of the Web Sites shall be resolved exclusively in the state or federal courts located in Chicago, Illinois.

EXPORT COMPLIANCE

Users agree to comply with all applicable United States export control laws and regulations when purchasing or exporting products obtained through the Web Sites.